Duende Store

Returns

Please choose a courier company other than Poczta Polska - this will allow for a much faster return process.

[BANER-WZ]

Remember that you have 14 days from the date of receipt of the goods to return them. Returns made after this deadline will not be accepted.

The basis for processing the return is returning the order with a receipt attached.
Returns without a receipt cannot be processed by us.< /strong>

Return Requirements

1. The basis for considering a return is returning the order with a receipt attached. Returns without a receipt cannot be processed by us,

2. The goods should be new , showing no traces of use,

3. Returned clothes should have all original paper tags, this is another basis for the return to be approved,

4. Shipping costs are borne by the buyer,

5. The Seller undertakes to process the return within 14 calendar days from the date of delivery of the return,

6. The goods should be secured. The seller is not responsible for defects occurring during transport,

7. We have 14 days to process the return. Nevertheless, we try to process returns once a week,

8. Refund is valid within 14 days from the date of delivery,

9. The day of sending means the day of return.

Dołącz do listy oczekujących Poinformujemy Cię, gdy produkt pojawi się w magazynie. Podaj poniżej swój poprawny adres e-mail.